(940) 536-3643
North Texas Protected & Connected

Your Technology.
Finally Handled.

We design, implement, manage, and protect the front door of your business — so your business runs with confidence, and you can sleep peacefully at night.


Trusted by DFW
Local.  Accountable.  Invested.
3x Best of Denton
40 Under 40
Denton Chamber Member
DFW / DENTON HEADQUARTERS
Local.  Accountable.  Invested.
215+
Locations Served
32K+
Tickets Resolved
99.6%
Resolution Rate
9 Yrs
In Business
100%
Local Team
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One Partner.
Every Problem Owned.

You don't need another "IT guy." You need an accountable partner who owns the outcome end-to-end — no handoffs, no subs, no finger-pointing.

We Support Compliance
Insurance and business requirements change as you grow — we help you stay compliant so you don't have to think about it.
We Design With Intent
We learn how your business operates and build systems that support your team, your locations, and your growth — not generic setups.
We Set You Up For Success
Your systems are thoughtfully set up, tested, and documented so they work reliably — and when something goes wrong, we fix it fast.
We Proactively Manage
We monitor and maintain your systems to prevent issues before they disrupt your people or your revenue.
We Protect What Matters
Security, backups, and risk reduction are built in — not bolted on after something goes wrong.
We Own the Outcome
When something breaks, you call us. We handle resolution end-to-end so you don't manage vendors or troubleshoot on your own.
We Do Things In-House
Our own technicians design, install, and support your systems — no subs, no handoffs, and no loss of accountability.
We Keep You Informed
Regular reporting and clear updates mean you always know the state of your systems — no surprises, no guessing.

Why Businesses Work
With NTPC.

1
Tech That Transfers
Systems are built and documented so your business doesn't depend on one person, one vendor, or tribal knowledge — critical for growth, audits, and exit planning.
2
Eliminate Hidden Risk
Shared passwords, documentation, and security practices hold up when your insurers, attorneys, franchisors, or buyers start asking questions.
3
Systems Framework
Your investment contributes to standardization, prevention, and long-term stability — not short-term resolutions that act as a band-aid.
4
Business Protection
When leadership changes, locations grow, or vendors fail — your technology remains stable, defensible, and under control.
"NTPC is by far the most responsive, courteous, and educated service provider I've ever worked with in my 33 years in business. If you want exceptional support, sign up now. You won't regret it."
Kenny Looney
Picture This

An email shows up that looks exactly like it's from your bank, or a vendor you've paid a hundred times before. Someone on your team clicks it, or approves what looks like a routine wire. A few days later, $70,000 is gone from your business account — and nobody even knew something was wrong until it was too late.

Or maybe it's simpler than that. Your one tech-savvy employee — the one who "just handles it" — puts in their notice tomorrow. Does anyone else know your passwords? Does anyone know how your network's set up, where your backups actually live, or who controls your website's domain?

Either way, be honest with yourself: would your team catch the scam? And if that one person walked out today, would everything else keep running — or would you be locked out of your own business?

If you hesitated on any of those, that's the gap — and it's more common than you'd think.

Now picture it going differently. The scam email gets caught before anyone clicks it — because someone's watching every inbox and every login, every day, and your team knows exactly what to flag and who to call first. And when your key person quits? Nothing quits with them. Every password, every system, every access point is already documented and backed up, because none of it is ever locked inside one person's head.

That's the difference between hoping nothing goes wrong and knowing it can't take you down. We're not a fix after the damage is done — we're an extension of your business, standing at the front door every day, without the cost of building your own IT department.


What Actually Happens
When You Contact Us.

Real numbers from real clients — handled by local, US-based technicians, never an overseas call center.

Response Time
13 Min
Average Ticket Response Time
Every ticket is triaged and answered fast, so small issues get caught before they turn into costly downtime.
Turnaround Time
20m / 3d
Median Remote / Onsite Turnaround
Most remote fixes wrap up in under 20 minutes. Onsite visits that need scheduling land around 3 days from ticket to resolution.
Network Uptime
99.98%
Uptime Across Client Networks
Proactive monitoring and fast escalation keep client networks online, even when an ISP outage or hardware failure would otherwise take a location down.
Remote Support
81%
Of Issues Resolved Remotely
Most problems get fixed fast, right from our help desk, without waiting around for a truck roll.
Onsite Support
19%
Handled With Boots on the Ground
When a problem needs hands-on work, our own local technicians show up. We don't send subcontractors you've never met.
Projects
600+
Builds, Migrations & Upgrades
Network overhauls, office buildouts, and system migrations. These are completed projects, not open work orders.

Built for Businesses That Can't Afford Downtime.

From franchise operators to professional offices — we're purpose-built for owners who need technology to run without them thinking about it.

Professional Offices
Legal, Accounting, Medical, Real Estate — where compliance and uptime are non-negotiable.
Customer-Facing Locations
Retail, Clinics, Service Companies — where every minute of downtime is lost revenue.
Owner-Led Teams
5 to 200+ team members — built to scale without adding IT headcount or tribal knowledge.
Multi-Location & Franchise
Multi-location and franchise groups, taken on selectively and by referral for teams that fit our model.

Frequently Asked
Questions.

Our average first response time across all clients is 13 minutes. Every ticket routes straight to the right team, whether that's help desk, onsite, hardware, or project managers.
We do everything in-house, with no subs and no handoffs. One partner owns your outcome from help desk to security to onsite projects, instead of you managing multiple vendors.
Yes. Our industry list reflects who we serve most, not a hard limit. If your business needs zero-downtime tolerance and a single accountable partner, reach out and we'll tell you honestly whether we're a fit.
Support & device management, security & data protection, network & infrastructure, email & productivity, and onboarding. See the full breakdown in the What We Do section above. We also check every computer we bring under management against modern security standards. Most machines are fine as-is, so we leave them alone. If one falls short in a way that's actually hurting reliability or security, we'll flag it and quote just that device instead of a wholesale replacement. Ask us directly for your specific setup.
Yes. Our NTPC Security division handles cloud-managed door access, video surveillance, and intrusion alarms with 24/7 professional monitoring, alongside your IT.

Denton, Texas — Locally Owned & Operated

Technology Shouldn't Be a Daily Fire Drill.

We're Jason and Ashley Radcliff, founders of NTPC Tech Solutions, and for nine years we've been the behind-the-scenes team keeping North Texas businesses protected, connected, and running without the chaos.

We built NTPC on a simple belief: your technology should give you more freedom, not more problems. That means being local, being accountable, and staying invested in your success long after the contract is signed.

Nine years later, that adds up. We've supported more than 215 locations, closed out over 32,000 tickets, and kept a 99.6% resolution rate through all of it. Most remote issues are wrapped up in under 20 minutes, and even onsite work that needs scheduling lands around a 3-day turnaround. None of it feels routine to us. It still matters every time.

But none of it happens without our team, the engineers and technicians who show up for our clients every single day, and the North Texas business owners who bet on two people just getting started nine years ago. That trust is the whole reason NTPC exists, and we don't take a single day of it for granted.

Jason and Ashley Radcliff, founders of NTPC Tech Solutions
Jason & Ashley Radcliff
Founders — NTPC Tech Solutions

"If you want one partner, one playbook, and one escalation path — NTPC is the partner for you."


Local.  Accountable.  Invested.

Don't Take Our
Word For It.

Real feedback from the owners and operators we support every day.

"This is an incredibly communicative and responsive company. Over the past two years NTPC has helped me more times than I can count. I haven't found an issue they couldn't handle yet. Thank you Team NTPC!"
"NTPC does great work! They help us with all our tech issues. There are times they reach out to us before we even notice we are experiencing issues. 10/10 recommend"
"NTPC has been super helpful in any issues we've had with tech, internet, security & many more. They are professional and timely with their responses and service and anytime/any day we have a problem they are there for us. Would recommend them for all of your IT/security needs!"
"Partnering with NTPC is one of the best decisions we made. The structure, support, and security they bring has taken us to another level and we can't thank them enough."
"NTPC is by far the most responsive, courteous, and educated service provider I've ever worked with in my 33 years in business. If you want exceptional support, sign up now. You won't regret it."
"NTPC is a people company and explains tech in a way that is easy to understand. They are an extension of our business and have been instrumental in our growth!"

Still Depending On Your "IT Guy"?
Free 2-minute Technology Readiness Check — see if you've outgrown one-man IT support.

Ready to Stop Fighting
Your Technology?

Book a free one-hour consultation. We'll assess where you are, where you want to go, and exactly what it takes to get there.

Office
3401 E University Dr #106
Denton, TX 76208
Hours
Remote8AM – 6PM M–F
Onsite8AM – 6PM M–F
EmergencyUntil 10PM
Monitoring24 / 7 / 365
Book a Free Consultation